Terms and Conditions

Last updated: May 6, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Favor Multisol Inc. platform located at https://favormultisol.ca ("Platform"). By registering for or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. About Us

Favor Multisol Inc. is a company incorporated in Manitoba, Canada. For inquiries, contact us at admin@favormultisol.ca.

2. Eligibility

You must be at least 18 years of age to create an account and use the Platform. By registering, you represent and warrant that you meet this age requirement. Accounts found to belong to individuals under 18 will be terminated immediately.

3. Account Registration

To access the Platform's features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your account credentials and not share them with others.
  • Notify us promptly at admin@favormultisol.ca of any unauthorized use of your account.
  • Accept responsibility for all activities that occur under your account.

4. Platform Services

Favor Multisol Inc. provides a digital invitation and event management platform that allows users to:

  • Create and design digital invitations and save-the-dates.
  • Manage guest lists and track RSVPs.
  • Send invitations via email and/or SMS.
  • Manage event logistics including itineraries, meal coordination, and check-in.

Services are delivered on a subscription or per-project basis as described at the time of purchase.

5. Payments & Billing

All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees for the services you select. All prices are listed in Canadian dollars (CAD) unless otherwise stated.

We reserve the right to modify pricing at any time. Any price changes will be communicated with reasonable advance notice.

6. Cancellation & Refund Policy

Within 7 days of payment: If you cancel your project or subscription within 7 calendar days of your payment date, you are eligible for an 80% refund of the amount paid. The remaining 20% covers processing and administrative costs.

After 7 days of payment: Cancellations made more than 7 days after payment are non-refundable. However, your account and project will remain active and fully functional until the end of the purchased subscription period.

To request a cancellation or refund, contact us at admin@favormultisol.ca with your account details and payment reference. Refunds, where applicable, will be returned to the original payment method within 5–10 business days.

7. Acceptable Use

You agree to use the Platform only for lawful purposes. You must not:

  • Use the Platform to send spam, unsolicited communications, or deceptive content.
  • Violate any applicable local, provincial, national, or international law or regulation.
  • Upload or transmit any content that is illegal, defamatory, obscene, or harmful.
  • Attempt to gain unauthorized access to any part of the Platform or its systems.
  • Impersonate another person or organization.
  • Use the Platform to collect personal data of others without their consent.
  • Engage in any activity that disrupts, damages, or impairs the functionality of the Platform.

We reserve the right to suspend or terminate your account for any violation of these terms without prior notice.

8. Guest Data & Consent

When you upload guest contact information (names, emails, phone numbers), you represent and warrant that:

  • You have obtained the necessary consent to contact those individuals via the selected channels (email/SMS).
  • Your use of guest data complies with all applicable privacy laws, including Canada's PIPEDA, GDPR (for EU guests), and CCPA (for California guests).
  • You will not use the Platform to send unsolicited commercial messages.

SMS program terms: Guests enrolled for SMS delivery receive event invitations, RSVP reminders, event updates, table assignments, and cancellation notices — typically 1 to 5 messages per event. Message and data rates may apply. Guests can reply STOP to unsubscribe or HELP for help at any time. Our Privacy Policy is available at https://inviteflo.com/privacy. We never send third-party marketing or promotional text messages, and mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

9. Intellectual Property

All content, features, and functionality of the Platform — including but not limited to the software, design, logos, and text — are the exclusive property of Favor Multisol Inc. and protected by Canadian and international intellectual property laws.

You retain ownership of the content you create (invitations, event details, uploaded photos). By uploading content, you grant us a limited, non-exclusive license to use it solely for the purpose of delivering the Platform's services to you.

10. Third-Party Services

The Platform integrates with third-party services including Stripe (payments), Twilio (SMS), and Resend (email). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of these third parties.

11. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Platform will be uninterrupted, error-free, or completely secure.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Favor Multisol Inc. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform, even if we have been advised of the possibility of such damages. Our total liability to you shall not exceed the amount you paid to us in the 3 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Favor Multisol Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, or expenses (including legal fees) arising out of your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the Platform shall be submitted to the exclusive jurisdiction of the courts located in Winnipeg, Manitoba, Canada. You waive any objection to the exercise of jurisdiction over you by such courts.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify registered users of material changes via email at least 14 days before they take effect. Your continued use of the Platform after the effective date constitutes your acceptance of the revised Terms.

16. Contact Us

For questions about these Terms, please contact:

Favor Multisol Inc.
Winnipeg, Manitoba, Canada
Email: admin@favormultisol.ca
Website: https://favormultisol.ca